Quick Links for Technical Help
APS has developed a few troubleshooting tips and guides for families to use at home. Doing some basic troubleshooting at home might get your device back in working order much more quickly. These links can walk you through some simple steps. In the event you cannot resolve the issue, you can contact the school using your school’s technical help address.
The link below shares links to information updates on learning, meal pick up, online learning, and other frequently asked questions.
TECHNICAL HELP: There are several ways to get help:
PHONE = 703-228-2570
WEBSITE (with many specific areas of help): https://www.apsva.us/school-year-2020-21/technical-support/
ITC HELP general page: https://www.apsva.us/digital-learning/contact-itc/
ITC Goggle Form – to report specific help: https://forms.gl/qFwfuz3b3dysWEqN9